(formerly) opposite Habitat for Humanity


“Business students at one for-profit college soon will have a new way to earn credits: by playing computer games…

In one course, Customer Loyalty and Retention, students will play a computer game to test their ability to handle customer complaints. Faced with an unhappy caller, for example, they’re asked to choose from a list of possible responses: ‘We don’t do that, ma’am, we are a mega-corporation … ‘ or ‘I assure you we wouldn’t try to trick you’ or ‘I understand it can be confusing. … ‘”